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Ian Hughes

Ian Hughes

Ian has made it his life’s work to help companies understand how to improve their world by helping them better understand their customers. In 2003, he launched Consumer Intelligence, a market and consumer benchmarking specialist, which now operates in 9 countries globally. Ian is a Fellow of the Institute of Direct Marketing, a Best Business Awards judge and an I Love Claims Board member. He is a graduate of Harvard Business School and regular contributor to the Post and Insurance Times.

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Posts by Ian Hughes

The coronavirus effect: H...

At Consumer Intelligence, we’ve been talking to consumers to find out how they have been i...

9 Insights From The Asia ...

This week I attended the Asia Finance Forum in Hong Kong, now in its tenth year, the Forum...

Cash Is Still King When P...

Over half of all consumers would pay for a cup of coffee and a cake with cash according to...

Consumers Miss Out On Pro...

Consumers are missing out on important protections and legal rights by choosing not to pay...

How Using A Cash Point Co...

Brits travelling abroad are being warned about double hidden charges when using overseas c...

Should You Pay With Pound...

Consumers are being warned to be wary when they pay for hotels, food and drink overseas. 

 


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