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Deliver Great Customer Experience And Still Meet Regulatory Requirements
Deliver Great Customer Experience And Still Meet Regulatory Requirements
29/09/16 16:08The CMA and FCA’s recent changes on the sales of add-ons and protected no claims discounts are designed to improve consu...
Phoning For Home Insurance? That’ll Take 12 Minutes
Phoning For Home Insurance? That’ll Take 12 Minutes
11/05/16 13:26But you could be on the phone for more than 18 minutes And it will take an average of two minutes 45 seconds to speak to...
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