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Future Of Insurance: A Merging Of Multiple Trends
07/03/19 14:33One of Consumer Intelligence’s specialist areas is helping insurance brands understand how changes in the industry and c...
Flexible And On-Demand Insurance in the UK: What Do The Regions Think?
05/11/18 17:16Flexible and on-demand insurance products are on the rise, but are consumers ready for them? Leigh Calton, Senior Consul...
Could Flexible Insurance Permanently Change Consumer Shopping Behaviour?
08/10/18 17:21New insight from Consumer Intelligence’s Horizon Scanning practice reveals an increasing trend for flexible policy terms...
Insurance Pricing As The Dominant Factor In Retention
08/10/18 17:01It’s appropriate to ask the question, what factors influence a customer’s decision to switch or renew? Price is a signif...
The Importance Of Customer Retention In A Static Insurance Market
04/09/18 16:53The size of the UK general insurance market has remained largely flat over the past few years and in a relatively static...
Top 10 Predictions For Insurance Over The Next 10 Years
28/08/18 16:41Last week we shared the top 10 changes in general insurance seen over the past 10 years. From regulation changes to dron...
Traditional Strategic Planning Is Dead. Long Live Strategic Intent.
16/07/18 15:39Using strategy to navigate to a fixed point in the future is an outdated and inflexible approach for today’s dynamic ins...