We are a data analytics company that helps businesses execute great customer strategies

We are the only company that is legally permitted to collect data from all the major price comparison sites. Virtually every bank and insurance company has turned to us to help them understand their opportunities.

Governments and regulators, including the FCA, publish and reply upon our data to help manage the market and the economy.

We provide a unique perspective on your world, from the outside in. We help you succeed by using specifically tailored market data to create actionable insight. Our Advisory service not only scans for opportunities  – it puts you on the path to capturing them.

We appreciate that you are different. That is why we focus on working in partnership with you to understand your goals, tools and priorities first. We then shape the insight that will allow you to execute against and iterate your plan.

 

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senior leadership team

Ian Hughes

CEO

Ian has made it his life’s work to help companies understand how to improve their world by helping them better understand their customers. In 2003 he launched market and consumer benchmarking specialist, Consumer Intelligence who now operate in 9 countries globally.

Ian is a Fellow of the Institute of Direct Marketing, a Best Business Awards judge and an I Love Claims Board member. He is a graduate of Harvard Business School and regular contributor to the Post and Insurance Times.

Martin Coates

Managing Director

A Chartered Engineer and Director who has spent many years working with a variety of businesses primarily in the technology sector from small software houses to global mobile network operators.

Alan Brown

Chief Operating Officer

Alan brings extensive experience of growing a business from his 21 years with Ageas (Kwik Fit Insurance) after joining as a Sales Manager in 1996 and ending his time with the company as Operations Director.

Rajeev Aggarwal

Managing Director, Advisory

Rajeev helps our clients improve their performance through customer insight. He brings extensive experience and expertise in successfully delivering transformational performance improvement for FS players globally from strategy through to implementation.

Prior to joining CI, Rajeev spent over 17 years in strategy consulting with PwC and Booz & Co.

Neil Hart

Client Services Director

Neil is client services director at Consumer Intelligence, a company with a mission to help insurers and brokers see the world through the eyes of their customers.  Neil has been with Consumer Intelligence since it was founded 13 years ago and in that time has worked with almost every leading UK GI brand to help turn data and insights into competitive advantages. He has extensive knowledge of personal lines pricing analysis and holds a BSc in Computer Science from Durham University.

Jade Edwards

Service Delivery Director

Jade is responsible for delivering outstanding service to new and existing clients across the general insurance and banking sectors.

Jade has been with Consumer Intelligence for over six years. Formerly Head of Operations, she took a one year secondment to lead the client facing teams in order to align the businesses operational activities with client needs. This resulted in her appointment in the position of Service Delivery Director. Jade is a graduate of the Imperial College Business School.