Machine Learning and AI for Insurance Pricing

Transform your pricing strategy with explainable AI and geospatial intelligence. Harness the power of machine learning to drive strategic decisions and uncover new market opportunities across the insurance landscape.

AI for insurance pricing, you can explain and deploy

AI for Insurance Pricing at Consumer Intelligence helps UK pricing and insight teams move from reactive modelling to proactive strategy—using explainable machine learning grounded in real market data. Our approach combines XAI techniques (e.g., SHAP, PDPs) with geospatial postcode intelligence, so you understand the “why” behind price and risk, not just the score.

With Apollo for strategic pricing intelligence, Atlas for postcode classification, and Machine Learning Pricing Indices embedded in Daily Price Benchmarking, you can simulate scenarios, calibrate rating curves, and track factor movements with confidence,  supported by real-time market signals and verified national datasets.

"Our solutions help you move beyond reactive modelling to proactive strategy, delivering competitive advantage in an increasingly sophisticated market"
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Tim Stout, Head of Growth and Innovation

Move beyond reactive modelling to a proactive strategy

We don't just build accurate models, we build models you can understand, trust, and defend. Our explainable AI approach transforms complex machine learning outputs into actionable insights that drive strategic decision-making across your organisation.

From uncovering pricing inefficiencies to identifying underserved market segments, our solutions help you move beyond reactive modelling to proactive strategy, delivering competitive advantage in an increasingly sophisticated market.

 

Models you can understand, trust, and defend.

Practical, explainable Machine Learning built on UK insurance market data.

250 +

Engineered Features

2 +

Years Real Daily Pricing Data

100 %

UK Postcodes Covered

50 +

Data Sources

Our Machine Learning Solutions

Beyond prediction: insight that drives strategy. Our explainable AI approach transforms complex machine learning outputs into actionable insights for strategic decision-making.

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Apollo

Strategic Pricing Intelligence

Apollo represents the next evolution in insurance pricing intelligence. Built on over 250 carefully engineered features and trained on 5+ years of real market data, Apollo goes beyond traditional pricing models to deliver strategic insights that reshape how insurers compete.
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Atlas

Postcode Classifier & Geospatial Risk Intelligence

Our Postcode Classifier transforms how insurers understand geographic risk. By analysing over 200+ features across every mainland UK postcode, it provides unprecedented insight into the environmental, social, and economic factors that drive claims patterns.
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ML Pricing Indices

Daily Price Benchmarking with Machine Learning

Track rating shifts and elasticity by factor over time. Plug straight into pricing reviews and executive packs.

Video: The Case for Explainable AI

Accuracy alone isn’t enough. A model is only as useful as your ability to explain it. And more importantly, understand what to do with it. That’s where explainable AI (XAI) steps in. Done well, it gives pricing professionals the ability to challenge, calibrate and communicate their models with confidence. 

Read more

 

Methodology

Built for accuracy and explainability

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Gradient Boosted Machine Learning

Over 250 carefully engineered features trained and tested via cross validation on unseen data, inclusive of our proprietary Postcode Classification model. Our GBM framework is specifically optimised for insurance pricing applications, balancing accuracy with explainability.

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Explainable AI Tools

SHAP, HSTATS, partial dependence plots, and multi-factor analysis to uncover nuanced feature interactions and ensure transparent decision-making. These tools transform 'black box' models into clear, defensible insights that can be communicated across technical and commercial teams.

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Real-Time Market Intelligence

Models built with 2+ years of real daily pricing data, benchmarked against aggregated market models for accuracy and reliability. This market-centric approach ensures our solutions deliver actionable competitive insights, not just theoretical improvements.

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Verified Data Sources

Draws from verified national sources including ONS, DfT, Met Office, Police, and Census data, combined with 50+ proprietary datasets. Our rigorous data governance ensures all inputs meet the highest standards for accuracy, recency, and relevance.

Frequently asked questions

What makes your models explainable?

We use industry-standard techniques that show which factors drive predictions and how: SHAP values for local and global feature attributions, Partial Dependence/ICE plots to visualise marginal effects, and Friedman–Popescu H-statistics to quantify interaction strength between variables. Each model ships with plain-English documentation (model “cards”) summarising intent, performance and limits to support governance. 

What data do you use?

We combine trusted UK public datasets with proprietary market data. Typical sources include: ONS (e.g., Census 2021 and topic summaries), DfT road traffic statistics, Met Office climate/weather datasets (HadUK-Grid, MIDAS-Open) and Police street-level crime data—then enrich and engineer features for pricing and insight use cases.

How do you benchmark performance?

We evaluate models using cross-validation to ensure testing is always done on multiple splits of unseen data. We then compare the model outputs with real premiums collected in the market. In addition, we have been working closely with an experienced pricing professional over an extended period to interrogate and validate the findings, ensuring they are both robust from an actuarial point of view and commercially meaningful.

Can you integrate with our rating stack?

Yes. We support standalone or API-based integration: RESTful endpoints with OpenAPI/Swagger contracts so your teams can connect rating engines, data warehouses or BI tools without custom glue code.

AI insight from our experts

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From Postcodes to Prospects: How Lookalike Geographies Unlock Growth

Postcodes have been a foundation of UK insurance pricing for decades. Every insurer already factors them into rating tables. But beyond their use in pricing, postcodes can also help answer a bigger strategic question: where else should we grow? 

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Richer Signals, Better Pricing: Explainable AI and the Case for Understanding

The insurance pricing world is evolving fast. We’ve moved from manually engineered GLMs to machine learning models that can capture intricate non-linearities and adapt to complex market behaviours. These models are powerful, but they’re also harder to...

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Extracting Strategic Insight from Machine Learning Models

Machine learning has transformed insurance pricing. Models can now capture complex interactions and subtle signals that traditional techniques miss. But the real opportunity doesn’t lie in model performance alone. 

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Beyond accuracy: Why explainable AI (XAI) is the future of insurance insights

The insurance industry is investing more than ever in machine learning. Pricing models are becoming more powerful, more granular, and more dynamic. From how insurers assess risk to how they compete in the market, machine learning is driving a new wave of sophistication.

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Machine Learning as a solution for insurance companies
How insurers can move beyond the 'Vanilla Verse'

In the fiercely competitive UK general insurance market, insurers have been increasingly gravitating towards what we call the "Vanilla Verse" the comfort zone of clearly understood, high-quality risks that deliver predictable profitability. 

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Levelling up insurance insights with advanced machine learning

For over two decades Consumer Intelligence have been the market leader in providing insurance market insights, competitor tracking, and channel optimisation. But staying at the top means constantly pushing the boundaries, finding new ways to help our clients compete, trade, and strategise...

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Ready to Transform Your Pricing Strategy?

Discover how our machine learning solutions can help you compete smarter, price with confidence, and uncover new opportunities in your market.