Consumer Intelligence has appointed Louis Jordan as Chairman as it looks to develop its business within the Financial Services sector.
Louis worked for 16 years as a Partner and Vice Chairman of Deloitte. During that time he held a number of senior roles in the firm, both in the UK and globally. He oversaw the implementation of a number of innovative and significant market initiatives and was personally responsible for developing and leading some of the largest client relationships across the Deloitte global network.
Prior to this, Louis was a Partner at KPMG, specialising within the Banking and Insurance sectors, primarily in the UK, USA and Switzerland. Whilst at KPMG, Louis developed and built the Firm’s capability to support Financial Sector clients through operational transformation and in particular, post merger integration.
Before embarking in the world of work, Louis graduated in Economics and Modern History from Manchester University.
Louis said: “Consumer Intelligence has the ability to help insurers and banks gather meaningful customer insight to inform their commercial strategy. I look forward to working with the team to further develop their global research and advisory practice.”
Louis is Consumer Intelligence’s first chairman and the appointment reflects the company’s strategic intent to grow rapidly by growing its existing business and developing new services into new markets.
CI has recently celebrated its 13th birthday and operates in the UK, Europe, Asia and North America. It is a leading provider of consumer insight into the financial sector and has accumulated several industry awards.
CEO Ian Hughes said: “I’m delighted that Louis has chosen to join us. 13 years ago, we were simply benchmarking prices and now our customers are increasingly looking to us to provide thought leadership and advice on a Global scale. Louis will help us support this growth and challenge us to reach further.”
Consumer Intelligence (CI) is a research agency specialising in the General Insurance and Banking Sectors. We have spent the last 12 years perfecting the art of collecting data so that organisations can benchmark themselves. Since 2003, we have been collecting and analysing millions of prices across the telephone, direct insurer websites and aggregator channels.
For more information, visit the web site www.consumerintelligence.com