New consumer research manager will support innovation drive

Financial services research specialist Consumer Intelligence is expanding its research capabilities with the appointment of a second Consumer Research Manager to help drive innovation.

Stuart Peters will help identify insights to enable clients to drive change and enhance their products and services as Consumer Intelligence grows its business in the general insurance and banking sectors.

He joins Consumer Intelligence from ID Insight Consulting and brings more than 16 years of experience from companies such as TalkTalk and Aviva across qualitative and quantitative research including moderation of focus groups and depth interviews.

He will work alongside Dr Nicky Turnill who was appointed as the firm’s first Consumer Research Manager underlining Consumer Intelligence’s commitment to growing its consumer insight capabilities.

Ian Hughes, Chief Executive of Consumer Intelligence said:

We are focused on delivering ambitious expansion plans founded on providing recommendations to enable clients to make actionable improvements. Stuart’s depth of experience and expertise will be a major asset.”

Stuart Peters, Consumer Research Manager added:

“Bringing the voice of the customer to businesses helps shape the products and services they buy and I look forward to supporting Consumer Intelligence’s growth plans.”  

In his new role he will help drive innovation at Consumer Intelligence as the company develops, broadens and further enhances its consumer insight offering.

He has been a frequent speaker at external business events and industry conferences and, when at Aviva, he helped develop the insurer’s first online research community as well as introducing neuroscience as an approach within the creative development process.

Consumer Intelligence owns polling and mystery shopping panel Viewsbank, with access to more than 130,000 shoppers.


Notes to Editors

For further information, please contact:

Consumer Intelligence
Elinor Zuke
07863 350270

Citigate Dewe Rogerson
Kevan Reilly / Phil Anderson
020 7638 9571

About Consumer Intelligence

Consumer Intelligence (CI) is a market research agency specialising in the General Insurance and Banking Sectors. We have spent the last 12 years perfecting the art of collecting data so that organisations can benchmark themselves. Since 2003, we have been collecting and analysing millions of prices across the telephone, direct insurer websites and aggregator channels. 


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