Competitive advantage is not easy to achieve. Nor is the market operating in a vacuum. Whether its pricing strategy, conversion optimisation or claims delivery, all performance is relative. With our background in price comparison data aggregation, we understand the transformative potential of gathering measurable insight across the value chain, and how it can be used to enhance performance. Finding the right KPIs , and comparing with your competitors, is the key to success.
What is Performance Benchmarking?
This is our tried and tested approach to evaluate service performance, to identify improvements required. We conduct diagnostics, deep dive assessments and prepare scorecards.
Who is it for?
Any function focused on improving performance – product line heads and strategy, finance, proposition, marketing or operations functions.
How does it work?
We start by baselining your performance against your peers, based on our benchmarking database, to identify areas of opportunity. We then work with you to identify improvement opportunities.
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