Consumer Intelligence and Sicsic Advisory’s recent webinar covering the FCA's proposed remedy package for insurance pricing practices sparked the question - what constitutes fair value?
We will explore the meaning and implications of 'fair value' and seek learnings from other sectors where fair value has enabled business growth opportunities.
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Ian has made it his life’s work to help companies understand how to improve their world by helping them better understand their customers.
In 2003, he launched Consumer Intelligence, a data analytics company that helps businesses fixate on executing great customer strategies, which now operates in 9 countries globally. Ian is a Fellow of the Institute of Direct Marketing, a Best Business Awards judge and an I Love Claims Board member. He is a graduate of Harvard Business School.
Insight Analyst, Consumer Intelligence
Michael is an expert in turning data into market insight, identifying trends, themes and strategies that help make the difference for insurers and brokers in understanding where they sit in the market and gaining the competitive advantage. Michael has specialist knowledge of motor and home aggregator markets and how brands win in those spaces.
Sue has extensive professional experience from small intermediaries to large multinational organisations, having held senior roles at Big 4 and specialist consultancies, along with practical industry experience as Head of Compliance. Sue specialises in General Insurance. Recently, she has assisted a number of firms facing regulatory scrutiny over their pricing practices and product governance and is currently helping several firms in their design and development of fair value frameworks.
Guest panellist, James Yerkess
James is currently the Managing Director of HAL Consulting, a fast-paced UK and European consultancy that specialises in the creation and implementation of fair value models to create positive outcomes for consumers. Prior to this, James was the Global Head of Transaction Banking/FX for HSBC where, over a six-year period, he designed, implemented and evolved Fair Value principles in over 25 countries and multiple product ranges. This often involved taking a lead in fundamentally changing market practices to drive more positive outcomes for consumers.