7 days to save your 2022 plan.

Recorded on 23 Septemeber 2021 | 45 mins

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As there were weeks to go before deadline day, on Wednesday 25 August the evermore interventionalist FCA vocalised their belief that most companies would not make the necessary changes in time to meet the new rules around Fair Value. 

The Fair Value deadline was just the first regulatory hurdle on the horizon. The industry also needed to show its hand on it's adherence to the new GIPP rules.

However, these were not the only two challenges you needed to consider when planning for 2022. 

In our webinar (which toke place seven days before the Fair Value deadline), Consumer Intelligence presented with Insurance DataLab to pool their data and insights - including pricing, complaints, customer experience, financial results and more - to produce comprehensive market insights.

They used this novel and unique intelligence to formulate predictions about what could and needs to happen in 2022 and beyond. Together, they navigated the challenges you would face when you started planning for 2022 and explored ways you can overcome and mitigate them.

In this webinar, you will:

  • Increase your understanding of market dynamics
  • Truly understand the breadth of challenges you face 
  • Hear expert opinion on the future of the insurance industry
  • Learn how you can start making confident decisions 

Event Speakers

Matt Scott

Matt Scott

Co-Founder, Insurance DataLab

Matt is an award-winning journalist who started his career as an Actuarial Associate Consultant at Aon where he studied towards the professional exams of the Institute and Faculty of Actuaries and completed an MSc in Actuarial Finance at Imperial College Business School. As Insight Editor of Insurance Times, Matt reported widely on the UK general insurance market, focusing particularly on the financial and regulatory landscape. Matt has also written for a variety of other business information providers including a term as Editor of the magazine of the Chartered Management Institute.

Mike Miskelly

Mike Miskelly

Insight Manager, Consumer Intelligence

Michael is an expert in turning data into market insight, identifying trends, themes and strategies that help make the difference for insurers and brokers in understanding where they sit in the market and gaining the competitive advantage. Michael has specialist knowledge of motor and home aggregator markets and how brands win in those spaces.

Ian Hughes

Ian Hughes

CEO, Consumer Intelligence

Ian has made it his life’s work to help companies understand how to improve their world by helping them better understand their customers.
In 2003, he launched Consumer Intelligence, a data analytics company that helps businesses fixate on executing great customer strategies, which now operates in 9 countries globally. Ian is a Fellow of the Institute of Direct Marketing, a Best Business Awards judge and an I Love Claims Board member. He is a graduate of Harvard Business School.

Catherine Carey

Catherine Carey

Interim Marketing Director

Catherine is our webinar chair.

Catherine's career in PR and Communications spans almost a decade, during which time she has worked across a range of industries including healthcare, contract catering and the charity sector. She made her move to Consumer Intelligence and the world of insurance and retail banking in 2018. As a multimedia journalism graduate, Catherine uses her creative skillset to bring topics to life across traditional and digital platforms.