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The importance of telephone manner in car insurance customer engagement
The importance of telephone manner in car insurance customer engagement
17/10/19 12:35The FCA’s interim report of its market study into car and home insurance pricing estimated that car and home insurers sp...
Launch of customer engagement index to measure business growth potential for motor insurers
Launch of customer engagement index to measure business growth potential for motor insurers
16/05/19 12:00Motor insurance brands can now compare customer engagement performance to their competitors, following the launch of a n...
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