Read up on

Exciting Insight

Meet Our New Consumer Research Manager
Meet Our New Consumer Research Manager
03/11/16 13:30

Nicky Turnill is Consumer Intelligence’s first Consumer Research Manager. Recently appointed she will oversee both quali...

Consumers Crave Single Insurer Relationship
Consumers Crave Single Insurer Relationship
27/10/16 16:29

An overwhelming proportion of consumers would buy all their insurance cover from a single company if they could, accordi...

Deliver Great Customer Experience And Still Meet Regulatory Requirements
Deliver Great Customer Experience And Still Meet Regulatory Requirements
29/09/16 16:08

The CMA and FCA’s recent changes on the sales of add-ons and protected no claims discounts are designed to improve consu...

Inside The Consumer Intelligence Data Room
Inside The Consumer Intelligence Data Room
22/09/16 14:47

Our purpose is to empower financial services providers to see the world through their eyes of their consumers, and so ma...

Home Insurance Price Rises Slow As Tax Effect Fades
Home Insurance Price Rises Slow As Tax Effect Fades
24/08/16 16:23

Average home insurance premium flat in past three months Annual cost is £119 but customers are still nearly 10% better o...

Van Insurance Price Rises Accelerate For Under 25's
Van Insurance Price Rises Accelerate For Under 25's
18/08/16 15:43

Van insurance costs are continuing to race ahead with average annual costs hitting £967, Consumer Intelligence’s quarter...

How Holidaymakers Are Buying Travel Insurance This Season
How Holidaymakers Are Buying Travel Insurance This Season
17/08/16 16:15

More than one in four holidaymakers have travel cover through bank account or credit card deals, new research from Consu...

Holidaymakers Assume EHIC "Provides Enough Cover"
Holidaymakers Assume EHIC "Provides Enough Cover"
11/08/16 16:31

One in four believe EHIC replaces travel insurance for holidays in EU countries But Brexit vote will encourage more to b...

Insurance Costs Soar For Drivers Who Fake It
Insurance Costs Soar For Drivers Who Fake It
29/07/16 10:01

Motorists who give false information to insurance companies are paying £286 more a year, research released by Consumer I...

How Are UK Drivers Affected By The Enterprise Insurance Collapse?
How Are UK Drivers Affected By The Enterprise Insurance Collapse?
28/07/16 16:21

The demise of Enterprise Insurance hit the insurance press this week as the Gibraltar-domiciled insurer was ordered to s...