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Top 10 Home and Motor Insurance Brands For Customer Satisfaction, Voted By Consumers

[fa icon="calendar'] 02/02/17 15:28 / by Jill Holland posted in customer satisfaction

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Customer satisfaction is vital to the success of a business, translating in to customer loyalty and retention. For insurance brands, where customer touchpoints may be few, satisfaction is built on service received and also about the cover and price.

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Customers Want Insurance To Be Simple And The Opportunity This Presents

[fa icon="calendar'] 14/07/16 14:22 / by Elinor Zuke posted in customer satisfaction

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The BBC’s Rip Off Britain this week featured the story of a family whose suitcases disappeared from hotel reception on the last day of their holiday in Turkey. The cases and their contents, worth £3,000, were not covered in their travel insurance. Another week, another bad headline about insurance. 

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