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Exciting Insight
The Biggest Brands For Motor And Home Insurance
06/12/18 08:38Brand strength is a key influencer in the home and motor insurance market, and our latest brand performance analysis sho...
Why Buying Insurance By Phone Is Going Nowhere
21/11/18 17:12Ignore telephone service at your peril. Whilst 56% of motor insurance customers buy online, 23% complete the transaction...
How Does Shopper Behaviour Change When Prices Come Down?
30/07/18 18:48The number of motorists who shop around at renewal has fallen as deflation has entered the market, insight from our Insu...
Which Insurance Brands Give The Best Customer Experience?
29/03/18 13:51In the past two months, we’ve revealed the insurance brands that over 40,000 consumers feel best meet their needs across...
The Top 10 Brands For Customer Recommendation
15/03/18 13:29Over the past year, the numbers of consumers shopping around continued to rise. Home insurance shopping rates reaching a...
The Top 10 Brands For Customer Satisfaction
01/03/18 14:24It doesn’t matter what age we’re living in, or what sector you’re operating in — keeping your customers happy is the one...
The Top 10 Most Trusted Insurance Brands
15/02/18 14:29For a product that is sold on a promise, the success of insurance brands depends on instilling trust in consumers. For m...
The Top 10 Brands For Customer Service
01/02/18 14:18For most customers, there will be little contact with their insurer beyond purchase and renewal. It is a challenge for t...
The Top 10 Brands For Claims Satisfaction Revealed
18/01/18 12:21While nobody really wants to be in the position where they need to make a claim, it is the reason insurance ultimately e...
Renewal Pricing Trends Revealed
11/01/18 16:28Motor premium increases for existing customers soared to new highs in 2017, rising for the fifth successive quarter endi...