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Confounding cover: The problem with essentials products
25/04/24 10:57In the increasingly complex landscape of the UK general insurance market, the definition of what constitutes an ‘essenti...
Quoted van insurance premiums increase 33.2% in a year
25/04/24 10:34But increases in quoted premiums are starting to slow In March, van drivers most commonly received new business quotes o...
Dramatic decline in home insurance underwriters: What's behind the drop?
25/04/24 10:16In the ever-evolving landscape of home insurance, a noticeable shift has occurred over the past year: the fall in the nu...
HSBC badged fastest growing insurance brand amidst industry churn
26/03/24 15:25The home insurance market is in a state of flux. Customer switching rates have hit an all-time high thanks to the unprec...
Quoted motor insurance premiums are up 56.4% in a year
26/03/24 12:24But they rose just 0.5% in the past three months, signalling a possible slowdown Motorists' most commonly received a quo...
Understanding consumer price sensitivity in the UK General Insurance market
26/03/24 11:55As the UK’s economic environment continues to shift, grasping how price sensitivity influences consumer decisions is ess...
Unlocking the gold standard: Top 10 brands reigning the best in customer satisfaction
26/03/24 11:23To be satisfied is all about having your needs met, isn’t it? With the Consumer Intelligence awards we are able to decip...
Quoted home insurance prices surge a record 40.6% in a year
29/02/24 10:43But price rises could be slowing as insurers launch more competitive policies The average quoted price of home insurance...
GetSafe falls from market leader to PCW exit
29/02/24 10:40In the ever-shifting landscape of Price Comparison Websites (PCWs), GetSafe's story stands out as a vivid illustration o...
Who are the 10 best customer services brands decided by voters?
29/02/24 10:35In a time of economic uncertainty and heightened consumer expectations, the importance of quality customer service canno...